Are you a member of the Philippine Social Security System (SSS) but haven’t created your My.SSS account yet? It’s time to do so to take advantage of the benefits offered by this online service platform.
Learn all about My.SSS and how to register as an SSS member online through this comprehensive guide.
What is a My.SSS account?
A My.SSS account provides access to the My.SSS or SSS Member Portal, the primary online platform of the government agency. It enables registered members to conveniently and securely access SSS services and their social security records.
Is SSS registration free? Yes, both the registration for a My.SSS account and the usage of the SSS online portal are completely free of charge.
To utilize this online facility, all you need is a smartphone, laptop, or any internet-enabled device. This means you can transact with the SSS Portal anytime and anywhere without the inconvenience of visiting a branch, enduring long queues, or waiting for extended periods.
Why Do I Need to Register for an SSS Online Account?
The SSS portal member registration primarily aims at enhancing your convenience. Completing the SSS online registration process can save you significant time, effort, and stress as you can carry out SSS transactions from the comfort and safety of your home, even outside regular office hours.
Additionally, the SSS is gradually transitioning towards mandatory online transactions, as stated by SSS President and Chief Executive Officer Michael Regino. Hence, it becomes increasingly essential for members to understand how to create an SSS online account.
Who Can Register for an Online Account?
The SSS encourages all eligible members to complete their SSS online registration through the My.SSS Portal. You can sign up if you belong to any of the following member categories:
- Employees with SSS coverage
- Self-employed or voluntary members
- Overseas Filipino workers (OFWs)
- Unemployed spouses with at least one month of posted SSS contribution
- Employers
How to Register as an SSS Member Online: A Step-by-Step Guide
Before initiating the My.SSS online account registration process, ensure that you are already an SSS member. You will need your SSS number and at least one posted SSS contribution.
If you’re not a member yet, wondering how to register as a new SSS member? The initial step is to complete the Personal Record/Unified Multi-Purpose ID (UMID) Card Application Form (E-1/E-6) online.
Once completed, follow these steps to create or open an SSS online account.
Step 1: Go to the SSS Online Registration Page
Navigate to the Member Portal (member.sss.gov.ph) and click on “Register” below the SSS Member Login.
This will redirect you to the Online Member User ID Registration page, where you will find eight options. Choose one piece of information previously registered with SSS:
- Savings account number / UBP Quick Card / UMID – ATM savings account number registered in SSS
- Mobile number registered in SSS
- UMID card
- Employer ID Number / Household employer ID number
- Paid payment reference number / SBR No. / Payment receipt transaction number
- Date of the last loan
- Transaction number in your Personal Record/Unified Multi-Purpose ID (UMID) Application (E-1/E-6) (only for online SS Number applicants from December 10, 2020 onward)
- Check the number of any SSS monthly pension
Step 2: Provide the Required Information
Ensure all required fields on the SSS registration form are correctly filled out. Choose your registration preference according to the following guidelines:
- For pensioner-members:
- Savings Account Number (where you receive your monthly pension)
- Check Number (of any monthly pension)
- For employed members: Employer ID Number (without spaces and dashes between the numbers)
- For voluntary members: Payment Reference Number or SBR
- For those with existing loans: Date of Loan
- For those who just applied for their SS number: Transaction Number
You can also complete your SSS online registration using your mobile number or UMID details.
If you’re unsure about registration preference or how to proceed without it, reach out to your employer or SSS for assistance.
Some tips to remember:
- Use the format of your name as on your SSS ID or UMID card if it exceeds the character limit.
- Leave the Middle Name field blank if you don’t have one.
- Use the drop-down calendar to input your date of birth to avoid errors.
- If you selected UMID CARD in Step 1, the online form will prompt you for your UMID card pin code.
- If you haven’t received your pin code, activate your UMID card at select SSS branches.
- Tick the CAPTCHA box and accept the Terms of Service before submitting.
Double-check all information before clicking Submit. A confirmation message will appear upon successful submission. Click OK.
Step 3: Check Your Email
After submitting your online membership application, SSS will validate your information. If it matches their records, you’ll receive an email from [email protected] in approximately 30 minutes. The email contains an activation link and your user ID.
If you don’t find the SSS email in your main inbox, check your Spam folder, especially if your email provider is not Yahoo Mail (e.g., Gmail, Hotmail, etc.).
Step 4: Activate Your My.SSS Account
Once you receive the email from SSS, click on the My.SSS account activation link. You must activate your account immediately or within five working days, or the link will expire, requiring you to repeat the registration process.
Follow the link to create a password meeting these criteria:
- Eight to 20 alphanumeric characters
- First character must be an alphabet
- No special characters
- Must differ from your user ID
Click Submit after entering and confirming your password. If both passwords match, you’ll be directed to your activated account.
What Can Members Do on the My.SSS Portal?
Upon successful login at the My.SSS portal, you’ll be directed to the homepage featuring links to five main pages:
- Member Info
- Inquiry
- E-Services
- Payment Reference Number (PRN)
- Real-Time Processing of Loans (RTPL) PRN
From these sections, you can access a variety of online services, including the following.
Check and Update Your SSS Membership Information
Under the Member Info page, you can:
- View your membership records, including SSS number, address, coverage date and status, etc.
- Change your My.SSS account password
- Update other SSS information such as contact details
Additionally, you can view your Employment History, displaying a table of your current and past employers, along with their Employer ID Number and your reporting dates and employment dates.
Check Your SSS Contributions
The most valuable feature is the Inquiry page, which provides details on your Benefits, Contributions, Eligibility, and Loans Info. To view your posted SSS contributions, click on Contributions to access your monthly contributions table, showing all premium payments made since becoming an SSS member. You can also identify months where your employer failed to remit your SSS contributions.
Access SSS Online Services
The E-Services page grants access to various SSS services, including:
- Member Data Change Request: Submit online corrections or updates to your mailing address, foreign address, telephone number, mobile phone number, and/or email address.
- Loan Application: Apply for an SSS salary loan, calamity loan, unemployment benefit, or pension loan by filling out the relevant form.
- Maternity Notification: Self-employed and voluntary SSS members who are pregnant can submit a maternity notification through the portal. Employees should file through their employer.
- Disability Claim Application: Eligible members can apply for Disability Benefits claim directly via the portal, subject to medical evaluation.
- Retirement Claim Application: Apply for retirement benefits online if you are qualified.
- Funeral Claim Application: Submit funeral claim applications through the portal, upload required documents, and receive status updates via email.
- Branch Appointment: Schedule appointments for UMID card enrollment, SSS member data change, loan applications, and more.
Generate Your Payment Reference Number
The Payment Reference Number (PRN) feature enables voluntary and OFW members to generate a PRN for SSS contribution payments through any payment channel, ensuring real-time posting of payments.
Frequently Asked Questions: How to Register as an SSS Member Online
1. How to register my mobile number with the SSS?
To register your mobile number with SSS for the first time, visit any SSS branch and submit a Member Data Change Request Form. You can either schedule a branch appointment via your My.SSS account or walk-in for registration.
2. How to do an SSS online registration using my mobile number?
Visit member.sss.gov.ph, click “Register,” and choose “Mobile number registered in SSS” from the options provided. Complete the online form to finalize the registration process.
3. How to log in to my SSS online account?
Access your My.SSS account by visiting member.sss.gov.ph, entering your user ID and password, and clicking “Sign In.”
4. How to get my SSS online registration user ID and password?
If you forgot your user ID or password, or if your online SSS account is locked, follow these steps to recover your account and reset your password:
- Go to member.sss.gov.ph/members/forgotPW.action.
- Choose a method to retrieve your user ID or password: via registered email address or security questions.
- Follow the instructions based on your chosen method.
- Reset your password and log in using your new credentials.
Ensure to safeguard your login details and refrain from sharing them with others to prevent fraudulent activities.
5. How to get my SSS number?
- Call the SSS Hotline: Reach out to SSS at (02) 8920-6446 to 55 or 81455 (landline) / 1455 (mobile) for assistance in retrieving your SSS number.
- Get Your SSS Number Online: After creating a My.SSS account, you can view your SSS number under the Member Info tab. If you’re applying for an SSS number, utilize the enhanced online application process and follow the instructions provided via email.
These methods offer convenient ways to obtain your SSS number without hassle.
How to Obtain an SSS Number Online
- Complete the online Registrant Record Verification form, ensuring to tick the security boxes, and then click “Submit.”
- Check your registered email for a link to proceed with your SS number application (valid for 5 days).
- Enter all required information and click “Generate SS Number.” You’ll receive your SS number, and a PDF copy will be emailed to you.
- Look for the My.SSS activation link and the list of supporting documents for your Social Security number are in your email.
How to Get Your SSS Number via the SSS Mobile App
- Download and install the SSS mobile app from your app store.
- Launch the app and tap “No SSS number yet? Apply Now!”
- Follow the guidelines and tap “Start” to initiate your SS number application.
- Enter the necessary information and proceed.
- Retrieve a six-character code sent to your email and verify it within five days.
- Continue with the registration process, providing all required personal details.
- Review and tap “Generate SS Number.”
- Your SS number will be generated, along with a PDF copy for future reference.
- Check your email for confirmation of your application and password setup for My.SSS account.
- Activate your My.SSS account using the provided link and set your password.
Email the SSS Helpdesk
If the above methods fail, contact [email protected] or [email protected], providing your full name, birth date, and ID details.
Visit the Nearest SSS Branch
For immediate assistance, visit the nearest SSS branch with the necessary identification documents.
How to Update Your Mobile Number on the SSS Member Portal
- Log in to your My.SSS account.
- Navigate to “Member Info” and select “Update Contact Info.”
- Update your mobile number and other details.
- Check your email and SMS for a confirmation message from SSS and click the link to confirm.
- Wait for notification of successful update (takes two days).
