The Department of Education (DepEd) has received the highest satisfaction rating and remains the most trusted among government agencies according to a survey conducted by the OCTA Research group.
Results of the survey, conducted from March 11 to 14, revealed that 84 percent of respondents were satisfied with DepEd’s performance in the first quarter of the year. Only two percent expressed dissatisfaction with the education agency, while 14 percent were undecided.
Following DepEd, the Department of Health (DOH) received a satisfaction rating of 80 percent, followed by the Department of Social Welfare and Development (DSWD) with 77 percent, the Commission on Higher Education (CHED) with 73 percent, and the Department of Public Works and Highways (DPWH) with 72 percent.
CHED Chairman J. Prospero de Vera III welcomed the high trust ratings given to the agency, emphasizing that the public’s trust drives them to intensify their efforts to serve the youth and higher education institutions. CHED has consistently ranked among the top five government agencies in the performance and trust ratings by OCTA throughout last year.
In terms of trust, DepEd also received the highest rating at 82 percent, with only two percent expressing distrust towards the agency and 16 percent remaining undecided. This was followed by DSWD (79 percent), DOH (79 percent), CHED (73 percent), and DPWH (71 percent).
