Prompting Naia Pest Control and Housekeeping Providers to Improve or Leave



Pest control and housekeeping providers at NAIA facing blacklist threat

The Manila International Airport Authority (Miaa) has issued a warning to pest control and housekeeping contractors at the Ninoy Aquino International Airport (Naia) to improve their performance or face being blacklisted from future bidding processes.

According to Miaa, most of the contracts with these service providers are set to expire this year, prompting the airport administrator to intervene. This ultimatum comes in response to recent reports of bed bugs and rats infesting Naia.

Maia General Manager Eric Ines declared, “Your contract is about to expire, and I not only won’t renew it, but I will also blacklist you.” Ines emphasized the need for a higher level of performance from the service contractors due to the increasing number of passengers at Naia.

To monitor the work of these contractors more effectively, terminal administration groups have been instructed to deploy additional inspectors. Moreover, Miaa plans to enforce stricter penalties for contractors who fail to meet the set standards and requirements.

In response to these demands, the contractors have committed to increasing the frequency of surveillance and disinfection at Naia terminals. They also pledged to provide a round-the-clock response, enhance visibility at the airport, and propose strategies to improve cleaning and disinfection methods.

In addition, Ines is scheduled to meet with concessionaires, including restaurants within the airport, to assess their monitoring schedules and ensure that punitive measures are in place for any violations.

Recent social media posts by passengers have highlighted issues such as bed bugs, cockroaches, and rats at Naia’s terminals. Overseas Filipino workers party-list Rep. Marissa “Del Mar” Magsino has called for a legislative probe into the matter.

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