LTO Chief Clamps Down on Fixers, Red Tape to Ensure Efficient Government Services

The Land Transportation Office (LTO) will crack down on the proliferation of fixers and existence of red tape in the agency to ensure efficient delivery of public service.

In a memorandum, LTO Chief Assistant Secretary Jose Arturo “Jay Art” Tugade ordered the LTO Regional Directors nationwide to “prohibit fixers from entering, roaming, waiting and/or other similar activities with any LTO offices and/or facilities.”

Likewise, the memorandum called on LTO regional office heads to “ensure strict compliance to the procedures, requirements and timelines as provided under the Citizen’s Charter.”

The regional heads were also instructed to “initiate campaigns and programs” in their respective jurisdictions to ensure the eradication of fixers and red tape.

For proper monitoring and implementation, the Regional Directors were also directed to submit a “bi-monthly report to the Executive Director” to report on the progress of their actions regarding the presence of fixers and eradication of red tape.

He also warned LTO personnel who may be found conniving with fixers and violating provisions of Republic Act 11032 or the “Ease of Doing Business and Efficient Government Service Delivery Act of 2018” that they will be charged administratively and criminally based on Section 13 of the said law.

He pointed out that he has zero tolerance on corruption because he is in the process of instituting reforms in order to improve transparency and change the public’s perception about the Agency. “Let any LTO personnel be warned, that I will not hesitate to file charges against those who may be engaged in corrupt practices in cahoots with fixers that prevent the efficient delivery of service to the public, our customers,” LTO Chief Tugade emphasized.

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